Do you perform support when it is only necessary?
Absolutely not. Proactive maintenance improves equipment longevity, uptime and efficiency, and will save costs over time. All of our Flat Fee service plans are based on this premise so that your equipment is always 100% operational.
What does your Flat Fee service Include?
All Infrastructure maintenance and monitoring for all covered equipment, operating systems and applications include:
Patch Management and Service Pack updates, Anti-Virus and Anti-Spam management, updates and remediation, Manage backups and restores, Disk and memory optimization, Manage user accounts, Manage network and internet connectivity, Manage Firewalls, Routers and Switches.
24/7 Remote Help Desk & Onsite Service for all covered equipment, operating systems and applications:
Servers, PC’s, Laptops, Firewalls, Routers and Switches; Microsoft Windows XP Pro Desktop Operating Systems; Microsoft Office 2000, 2003 and 2007; Microsoft Windows Server 2003 and Small Business Server 2003; Microsoft Exchange Server 2003 and 2007; Microsoft SQL Server 2000 and 2005, and more.
Vendor Management Services. We will manage all of your infrastructure vendors, allowing you and your staff to run your business, not your vendors. Anytime there is a problem with a device or line of business application serviced by a vendor we manage for you, it’s one call to us, and we take it from there, and work the problem to resolution with the vendor. We will even schedule any onsite visits required by the vendor, and oversee the successful remediation of the issue at hand.
Phone Service Vendors,
Phone Equipment Vendors,
Copier/Fax/Scanner/Document, Imaging Vendors, Line of Business Application Vendors, Hosted Website/Domain Registration Vendors.
So no matter what happens in my environment, I’ll never pay more than that one Flat Fee per month?
Examples of items that are not covered under our Flat Fee service plans include the cost of replacement or new hardware, or shipping costs, the cost of software licensing or renewal or upgrade fees, and the cost of any third party vendor or manufacturer support or incident fees. Whenever the potential arises for additional fees outside of our Flat Fee, you will always be notified in advance for approval.
What other services and solutions do you provide?
We can take care of all of your business needs, using technology solutions to reduce your costs, increase your revenues and mitigate your business risks. Some examples of these solutions are:
Cost-saving Voice and Data T1 and Integrated T1 Solutions,
Productivity-enhancing Voice Over IP services and solutions,
Revenue-generating Web Development solutions that drive clients to your Website,
Disaster Recovery and Business Continuity Planning to mitigate your risks in the event of Disaster,
Efficiency-boosting mobility solutions to keep your mobile workforce connected no matter where they are,
High availability solutions such as co-location Services for your critical systems.
We connect your business, so you can connect to your customers.
At SADOS, we understand how important a properly planned and executed computing infrastructure is to your business. Our knowledgeable and trustworthy IT technicians are well known for providing thorough wiring and cabling expertise that will meet your company's infrastructure needs. Our technicians are versed in industry best practices in regards to network mapping, setup, and management.
Properly Wired Infrastructure
SADOS technicians can provide you with a concise IT road map and solutions that will keep your computing infrastructure organized and your costs low. SADOS wire and cable management services can improve your bottom-line profitability by saving you time and money.
For more information about our cabling and wiring services as a part of our affordable monthly managed services, give us a call at (877)MYSADOS
Disaster Recovery & Backups?
Fully automated — Because SafeCloud can integrate with any cloud based storage platform, SADOS provides speed and reliability in both backup and recovery operations with little or no IT intervention.
Continuous backup — With unlimited recovery points for files and folders, your recovery time can be as little as 5 minutes before the loss point.
Protection of open files and databases — Provides built-in support for open file and database backup without complex plug-ins or costly third-party tools.
Flexible retention periods — From 30 days to as long as seven years.
Greater control, lower workload — Remote servers get backed up with limited or no IT involvement, using the schedule and bandwidth limits set by administrators.
Access when and where you want it — Integrated Web Management Portal gives IT personnel point-and-click access to data—at any time, from anywhere there’s an Internet connection you will be able to restore your files—for simplified backup and recovery.
Rapid recovery — Unique restore technology speeds recovery by automatically recovering only the data that has changed since your last backup.
Extremely high security — Data is encrypted at the source, in transit and in storage using 256-bit AES encryption with human-friendly encryption keys
Protecting ever-growing volumes of data doesn’t have to be a challenge. SADOS’s backup services provide an automated, end-to-end data protection solution that reduces recovery time with the speed and convenience of a secure, reliable backup system. SADOS took the extra step and built SAFECLOUD, a backup solutions that backs up your data to the cloud instantaneously. As soon as any files changes SafeCloud will notice and back it up. Then we took it even further, now you can restore files and folders in the past. Once a file changes it creates a version and every change there after will be backed up. Now when you want to restore a file you can choose the specific version you want.
Safe Cloud Protect's data on distributed remote servers or robotic high-capacity tape libraries and remove the costs, challenges and risks associated with traditional backup and off-site storage methods.
For small, medium-sized businesses, and enterprises with remote locations, SADOS backup services are fully automated backup and recovery solutions that replaces complex, error-prone manual backup tasks with an automatic process that ensures easy, fast and reliable data recovery.
Reduce the risk of server data loss and downtime!
Available as a self-managed or fully-managed service, SADOS offers the following advantages:
When you choose SADOS, you ensure that your server data can be recovered reliably whenever needed, by reducing the burden of backup and by minimizing the potential for data lost between the last backup and a given disaster event.
Continuity Planning? Planning for the unexpected.
Don't let a disaster put you out of business
According to the US Bureau of Labor, 93 percent of companies that suffer a significant data loss are out of business within five years. Every small business owner knows the importance of their business data. What many don’t realize is that while the chances of a major disaster are quite remote, the majority of data loss is the result of small localized problems. Could your business weather a major equipment failure caused by a tree falling through the roof, a lightning strike, or even theft??
What Every Backup and Disaster Recovery Vendor Should Provide
Do you provide a hybrid cloud backup solution?
A hybrid cloud backup solution is optimal to achieve intelligent business continuity, as it encapsulates the best of the private and public models to form a feature rich, highly efficient, and affordable system.
Can you provide instant local virtualization?
Downtime costs money. Being down for hours is unacceptable. SADOS solutions should allow you to have servers booting instantly locally so that your services can be restored and back in the right place in a matter of minutes.
Do you virtualize off-site?
It is imperative to us that you have peace of mind in knowing that your critical business infrastructure can be brought online quickly in the cloud. This allows continuous uptime.
Do you deliver an off-site sync method that manages bandwidth?
It’s critical that a SADOS solution be able to prioritize if data is local or off-site, thus managing bandwidth to provide greater flexibility, increased reliability, and higher transfer speeds of your off-site backups.
Do you have multiple data centers, in geographically diverse locations?
We have three Off-Site Data Centers: Norther Virginia, Northern California, and Oregon. We have three centers to ensure that even if data is removed locally, there is a secure copy off-site that can be restored. Also, in case of a regionalized disaster, at least one data center location will not be affected.
Do you offer flexible contracts and upgrade policies?
Here at SADOS our primary role is to deliver scalable business solutions for small and mid-size businesses to help our clients reduce costs, increase revenue, and gain a competitive advantage through the strategic implementation of technology. To this end we offer flexible contracts and upgrade policies.
Do you provide 24/7 technical support?
If you’re in the middle of a backup or disaster crisis, you need the best technical and customer support available, at the time it’s required.
Do you offer Intelligent Business Continuity?
Only an intelligent business continuity solution takes SADOS to the next level, to mitigate risk and keep systems running in the event of a technical or natural disaster.
We are proud to offer:
Call us today for more info!
We are proud to offer:
Call us today for more info!