Jon Granados

office phone on desk

VoIP How-To’s: How do I record a new auto attendant message?

To Edit an existing Auto Attendant: In Services click Auto Attendants, then click the Attendant name you wish to change. You can re-record your new greeting by any of the following methods.   Announcement   Record Via Phone: Click the “Record” button to record the new Attendant greeting by phone. Click the “Play” button to …

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office phone on desk in office

Managing phone numbers: How To modify your business VoIP system

Phone Numbers that are assigned to a customer are visible in the Phone Numbers section of the Portal. Here, you have the ability to modify the call routing and behavior of incoming calls. To modify the behavior or details of a phone number, click “Phone Numbers”, then click “Edit”: Caller ID (CNAM): – The value …

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